Frequently Asked Questions
How do I reset my safety switch?
To reset your safety switch after it has tripped, first unplug all appliances from their power points. Flick the safety switch, and then plug each appliance in one at a time, making sure the circuit remains on. The appliance which trips the safety switch will be the faulty appliance,and should be isolated to restore the power.
My hot water isn’t working!
Firstly, check that there are no leaks in the system or water is not automatically filling in the tank. If this is ok, then it’s likely that the thermostat or the element needs replacing, so call us to take care of it for you.
Where do you service?
Greater Brisbane, Logan, Gold Coast, Caboolture and Ipswich.
My air conditioner is leaking.
There could be a block in the condensation drain, if not, it’s time to get a service urgently. We recommend that air conditioners are serviced at least once a year.
My smoke alarm keeps beeping.
If it is beeping at regular intervals, then the backup battery needs replacing. Smoke alarms save lives, so make sure to call us to a 12-month testing and maintenance.